Delivery Information, Returns, Refunds & Cancellations

Nisarga Natural Foods adopts stringent measures when it comes to safety. We have well-defined norms on delivery, for our customers, our vendors, our employees or third-party delivery tie-ups.

All parts of our delivery chain are monitored regularly for smooth functioning to maintain hygiene and personal factors. We deliver all Hydroponic greens in such a way that they are harvested and delivered on the same day within 24 Hrs.

We insist that the delivered material is collected and checked within 2 hours of delivery and stored in a cool place. Since it involves Green leaves it is imperative that proper care is taken, sprinkling the leaves with water to make them fresh and usable as they may wilt due to high temperature. 

Minimum Order Value for delivery to happen after confirmation of payment and availability of standard material is as under for various locations ( Nisarga Natural Foods LLP reserves the right to change this without prior information from time to time) 1 Noida Rs 499, Ghaziabad Indrapuram Rs 1000, Vaishali, Extension etc Rs 1000, Noida West Rs 1000, Gr Noida Rs 1000, Delhi Rs 1500, Gurugram Rs 1500, Gurugram Sohna Road, Sector 70 and beyond Rs 2500.

In case of any complaint, suggestion or shortcomings kindly appraise us at support@nisrgafoods.com or call 9971760666.

Returns, Refunds & Cancellations:

We fully return the amount, in case the products are defective, spoiled, or in bad condition, Subject to Photographs, electronic verification submitted within 2 hours of delivery and such claim verified by Nisarga Natural Foods LLP employees, representatives at the time of Delivery.  You may please contact us on 9971760666, email sachin@nisargafoods.com for immediate settlement 

Upon verification such amount shall be reversed as per banking norms, through official reverse account of Nisarga Natural Foods LLP to customer account which has been used to place the order. Details shall be shared with the customer for such a return and matter resolved. Such money shall be returned within 7 days from receiving of such complaint with proof. 

Cancellation: 

One can cancel order anytime before it leaves our premises by calling us on 9971760666. We make no deduction for this. Payment, if received, shall be returned.

However in the event, the product has left our premises and is out for delivery we shall retain full amount.. For any request for rescheduling of delivery will depend on the nature of products and extra charges for transportation shall be borne by the customer.